Oracle Emergency Support


Oracle Emergency Support

Four Cornerstone has highly skilled and experienced Oracle engineers available right now to fix your Oracle problems.

One call and our team of Oracle certified experts with years and years of real world, hands-on experience will be there to assist you. No matter what time on what day, and even during holidays and weekends, we will help resolve any Oracle issues that you might encounter. Four Cornerstone realizes that your enterprise technology environment and Oracle installations directly impact your bottom line, availability and overall business continuity. One snag will create a complex web of problems that your in-house IT personnel might not have the time or the skills to deal with.

We offer fast and responsive troubleshooting

And that is why we are here. We offer fast and responsive troubleshooting to help you get back on your feet in the fastest time possible. Four Cornerstone connects you with our own team of Oracle experts to remedy your emergency 24 hours a day, 365 days a year.

Get the peace of mind in having an Oracle expert on call for troubleshooting tasks, including:

  • Crashed Oracle Databases
  • Infrastructure Issues
  • Oracle Database Recovery
  • Oracle Corruption
  • Oracle Fusion Middleware Support
  • Various Oracle RAC, Data Guard, and Oracle Stream issues
  • Emergency Oracle Technical Assistance

We also work with Oracle’s own technical support to help identify bugs and come up with ways to patch them, as well as fine tune your database to get the best performance out of it. Once, an Oracle Service Request (SR) has been created, our team will track the issue through Oracle’s support channels. If the issue is not progressing as fast we believe it should, we will escalate the SR up through the Oracle support management chain in order to speed up the process.